A storefront that finally answered the phone.
Booked jobs from the website went from 38 to 94 in 30 days. Cost-per-lead dropped from $45 to $28.
from the website
from the website
We rebuild the websites of local trade businesses in 14 days. Audit your business in person. Fix what's broken. Wire it to your phone so calls and bookings stop falling through the cracks.
A piedmont-NC plumbing company we shadowed for three days. Same trucks, same employees, same phone number. New website, new booking flow, new name on the brick.
Booked jobs from the website went from 38 to 94 in 30 days. Cost-per-lead dropped from $45 to $28.
No packages. No tiers. No retainer hooks. We do these in sequence, and you stop wherever you want.
We come to your shop for three days. We answer your phone with you. We pretend to be a customer trying to book a job. We file a written report with the gaps and the fixes.
Mobile-first website. Booking flow that actually works on iPhone Safari. Missed-call text-back. Google Business profile reset. Wired so the website and the phone talk to each other.
Monthly review. Content updates. Photos from real jobs. We watch the numbers and fix what slips. You can cancel any time. No retainer trap.
The audit is the front door. It's how we figure out if we can actually help, before either of us commits to anything bigger.
We answer the phone with you. We watch how leads come in. We try to book a job from your website on a phone, and write down everywhere it breaks.
Google Business analytics, website traffic, call logs, review volume. Where leads are coming from, which ones convert, which ones never get a callback.
Ten findings. What's broken, what's working, what to fix first. Signed, dated, and yours to keep whether you hire us or not.
If the report points at a 14-day rebuild we can do, we'll quote it on the spot. If it doesn't, we'll tell you what to do yourself. Either way, no retainer, no pitch deck, no follow-up sales calls.
Marshall Huff. I started Not Your Normal Marketing because I kept walking into local businesses that were excellent in person and invisible online. Real crews. Real customers. Forty years of word-of-mouth, and a website that looked like 2014.
The work isn't to make these businesses sound bigger than they are. It's to make sure the storefront and the search result tell the same story. Plain, specific, signed.
Three questions. Honest answers. We respond within one business day with a yes, a no, or a question.
Free. No retainer. No pitch deck.